Skail Case Study — 5 Months of Fractional CMO Impact
Case Study

From Stagnant to Scalable:
5 Months of Fractional CMO Impact

How Skail transformed a plateaued marketplace into a compounding growth engine
Matt Osborn — Founder, Skail
About the client

Company snapshot

Remarket Space logo
Remarket Space B2B2C Automotive Marketplace — remarketsspace.com
$2M+Annual Revenue
25K+Platform Users
10K+Transactions Completed
B2B2C Marketplace Automotive Industry Est. 2020
Results at a glance

The numbers

0%More new usersMonthly acquisition
0%More weekly purchasesNew buyer transactions
0%More registrationsWeekly new accounts
0%Email open rate liftFrom stagnant to standout
0%Click-through liftMore engaged buyers
0%Top campaign opensAI-triggered outreach
Growth outcomes

Where the needle moved

The starting point

The challenge

Remarket Space came to Skail with a familiar problem: increasing ad spend was not translating into meaningful growth. New user acquisition had plateaued, buyer conversion was weak, and internal marketing processes lacked the infrastructure to measure what was actually working.

Matt Osborn was engaged as Fractional CMO with a single mandate: increase buyer demand and help inventory move. What he found was a business optimizing for traffic instead of customers — with no reliable way to know which campaigns were driving actual revenue.

Strategy

The approach

Channel pivot

Shifted budget away from social media toward automated inventory listings distributed across high-demand channels where buyers were already actively searching.

Attribution first

Fully built out HubSpot to track true attribution — connecting spend directly to registered users and purchases, not just clicks. Causation-based testing, not correlation.

AI automation

Engineered a suite of custom tools to scale the growth function without scaling headcount — freeing the internal team while accelerating results.

What was built

Tools & systems created

AI-triggered email sequences

Personalized sequences based on each user's journey and platform activity. Select campaigns exceeded 60% open rates.

SMS customer outreach

Built SMS capabilities directly into the Remarket Space workflow for timely buyer touchpoints at key decision moments.

Marketplace instant follow-up

Automated immediate response for Facebook Marketplace leads at the moment of highest intent.

Automated lead responses

AI-driven answers to inbound inquiries and vehicle-specific questions — freeing the Remarket Space team at scale.

HubSpot attribution build-out

Full infrastructure connecting ad spend to registrations and purchases for confident, data-driven budget decisions.

Multi-channel inventory listings

Automated distribution of Remarket Space inventory across high-demand buyer channels, replacing manual social posting with always-on exposure.

“More results, lower spend, and a system that compounds over time — strategy, execution, and systems delivered together.”

Matt Osborn — Founder, Skail Fractional CMO Services

Ready to see what a Fractional CMO can do?

Strategy, execution, and systems — without the full-time executive overhead.

Work with Matt →